Shipping policy

Order Processing Time

Orders are processed and shipped within 1-2 business days (excluding weekends and public holidays). Orders placed after 1 PM AEST may be processed the following business day.

 

Tracking Your Order

Once your order is shipped, you’ll receive a confirmation email with a tracking number and link to track your shipment.

Shipping Destinations

• Australia-wide
  • Standard: 3-7 business days
  • Express: 1-3 business days

• Worldwide (International shipping available to most countries)

  • Standard: 15+ business days
  • Express: 2-10 business days

Timeframes vary depending on destination and customs processing.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, and other fees imposed by your country’s customs. These charges are not included in the purchase price or shipping cost and are the buyer’s responsibility.

We recommend checking with your local customs authority for details on any potential charges prior to placing an order.

Shipping Delays

While we strive to meet delivery estimates, occasional delays may occur due to factors beyond our control (e.g. customs processing, courier delays, extreme weather). We appreciate your understanding and patience.

 

If you have any questions about your order status, feel free to contact us online or email info@bossapparelau.com